CONTACT US
If you have any questions or queries a member of our team will always be happy to help. Feel free to contact us by telephone or through the form below and we will be sure to get back to you as soon as possible.
Have any questions or concerns?
We’re always ready to help!
Call us at
515.992.8011
or send us an email to:
RETURNS
We want you to love your purchase, but sometimes it does not work out. We gladly accept most returns in store within 30 days of purchase. Exceptions are noted below. Returned items must be in original, saleable condition and original tags must accompany them. Shipping and delivery fees are non-refundable.
Provide your receipt and we will refund the purchase price to the original form of payment. Purchases made with a gift card will be refunded as Merchandise Credit.
Return/Refund Exceptions: Return and refunds are not available for food items, body care and scents, original artwork, custom furniture.
FAQ
Do you provide International shipping?
Due to increased shipping costs, at this time we do not offer international shipping.
How do I return an item?
Any returns must have prior authorization. Please contact us for return authorization. Once authorization is received, please securely package your item and include a copy of your receipt and item tags. Ship the package to:
Board and Batten, LLC
1408 Walnut Street
Dallas Center, IA 50063
How do I track my order?
Once your order has shipped, we will send an email with a tracking number and the carrier of choice. Be sure to keep the email until you have received your item.
What are your shipping options?
Shipping option is Standard Shipping 3-5 business days.
Hours
Sun - Wed: 12-8 pm
Thur: 12-10 pm
Fri-Sat: 9 am - 10 pm